FAQs

How to track?

Enter your shipment ID in the tracking box to see its current status.

When updates appear?

Tracking information updates every few hours as your shipment moves.

Can I change address?

If your shipment hasn’t left the warehouse, contact support to update the delivery address.

What if delayed?

Delays happen; check tracking for updates or contact support for help.

Is tracking free?

Yes, tracking your shipment is completely free with no hidden fees.

Who to contact for issues?

Reach out to our customer service team via email or phone for any shipment concerns.